USC Credit Union offers a competitive salary and perhaps the best benefit package in the CU industry. For a chance to become a part of the world-class Trojan Family view our current openings.

Current Employment Opportunities

Here at USC Credit Union we offer a career, not just a job. With us, you’ll find exciting opportunities that will challenge your abilities, expand your skills and reward your contributions in an atmosphere that encourages personal and professional growth.

As a Full-time employee, you’ll enjoy unparalleled benefits.

  • Competitive salary
  • USC Tuition assistance for you and your family
  • Medical, Dental, Vision, and retirement plan packages
  • A team-oriented work environment
  • A chance to become part of the Trojan Family!
  • And many more… (View USC Staff Benefits)

We currently have 4 locations in Southern California surrounding USC’s 3 major campuses including University Park Campus (Downtown Los Angeles), Health Sciences Campus (Los Angeles, CA) and USC Orange County Center (Irvine, CA).

Current Employment Opportunities

Member Relationship Specialist I — Call Center (USC Main Campus)

Job Description

USC Credit Union is a dynamic, fun, fast-growing credit union with approximately $400 million in assets. We exist to enable the Trojan Family’s financial dreams and to enhance the quality of life in the communities we serve. What matters most is the personal responsibility, respect: for our members/OWNERS, for each other, for the service ideals of the CU movement, integrity, member education/member focus/member value, and innovation.

We are currently looking for an experienced Member Relationship Specialist I for our fast-paced Call Center. This position reports directly to the Call Center Manager and is responsible for building and fostering relationships with USCCU’s members and potential members. The Member Relationship Specialist I gathers and analyzes member data at the time of each interaction to respond to inquiries and offer customized solutions using in-depth knowledge of USCCU products, services and technologies.

Responsibilities include but at not limited to:
  • Consistently meet/exceed established performance standards and sales goals set by USC Credit Union
  • Develop and deepen member relationships by providing high-quality consultative service that identifies member needs and matches those needs with value-added USCCU products and services
  • Process member transactions efficiently, accurately, and in a timely manner. Includes deposits and withdrawals,, loan payments, new account application, , lending applications, and all related documentation.
  • Use credit scoring, sound lending practices and solid judgment to make lending recommendations or decisions
  • Ensure compliance with all applicable laws, regulatory requirements, policies and procedures as they relate to USCCU’s products and services
  • Act, on occasion, as a backup Member Relationship Specialist at other USC CU locations/branches

  • The ideal candidate will:
  • Possess a Bachelor’s degree
  • Have a minimum of one year experience in financial institution sales and service with a proven track record of meeting production and sales goals
  • Be knowledgeable in Bank Secrecy Act, OFAC, US Patriot Act, Regulation CC and funds availability, GLB and Member Financial Privacy, NCUSIF, and Truth in Savings
  • Be flexible with scheduling that may include occasional Saturday hours and weekday afternoon/evening hours
  • Possess a high sense of urgency, attention to detail, initiative and integrity
  • Have exceptional interpersonal, customer service and communication skills
  • Pass a pre-employment background and credit check

USCCU offers a competitive salary and perhaps the best benefit package in the CU industry. We are a member-focused financial cooperative committed to becoming the preeminent financial services provider to the Trojan Family.For immediate consideration, please apply at Fight On!!

How to Apply

We currently have one opening for this position at our Main Campus Location. For immediate consideration and position requirements, please visit the following link:

USC Student Positions

Please visit Connect SC for current openings.