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Holiday Closings

Thu. and Fri.,
November 24 and 25

Christmas holidays
-Flower Street branch
closed: Mon., December 26
-King Hall and HSC branches
closed: Mon., December 26
through Fri., December 30,

New Year’s Day (observed)
Mon., January 2, 2012

Spotlight on
Evelia Martinez, Financial Services Representative

Evelia has found her true home. Even though she worked at a bank for 27 years before coming to USC Credit Union, she embodies the credit union spirit of going above and beyond. Since January, she has received five letters, emails and survey cards from members thanking her for helping them.

Q. How long have you been with USC Credit Union?
A. Just shy of four years.

Q. You spent a long time working for a bank. Do you see a difference?
A. Definitely. Here we are so much more focused on providing good service. While we have members that we get to know well, banks have customers who are often no more than just account numbers.

Q. Give us an example of that difference in action.
A. At the bank, customers couldn’t reach staff without pushing a lot of buttons. Here, I really enjoy interacting directly with our members because it means I’m better able to help them.

Q. What do you like most about working at the Trojan Family’s financial institution?
A. I love coming to work because everything is so well organized and efficient, and my team is like a second family.

Q. Speaking of family…
A. Now I get to do a little bragging. I have three young grandchildren who keep me on my toes. I love spending my free time with them!

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University Park Campus
MC 2280 · King Hall · 2nd Floor
213.821.7151 [fax]
Health Science Campus
SRH · 1969 Zonal Ave · Suite 101B
323.442.3348 [fax]
Flower Street Branch
3720 S. Flower St · Los Angeles, CA 90089
213.821.7151 [fax]

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