Recognizing Text Scams

Does this sound familiar? "Did you attempt a payment for $3,000? Reply YES or NO."  If so, you're not alone. Financial institution impersonations are the most common text scams and usually include bogus fraud warnings and transfer alerts. According to the Federal Trade Commission (FTC), these scams were reported almost twenty times more frequently in 2022 versus 2019.

Follow these tips to help you identify potential scams and keep your personal information safe and secure.

Don't click on links or respond to unexpected texts

If you think the text might be legitimate, contact us or your other financial institution using their verified phone number or website. Don't text "STOP" or call the number that texted you, as it might verify your number is active. USC Credit Union will never call, email, or text you for personal information such as Social Security number, credit union account information, PIN numbers, or credit card numbers.

Filter unwanted texts and calls

Most mobile devices have the option to filter and block spam or messages from unknown or suspicious senders. While it may not be completely effective, activating these settings can help stop a lot of unwanted communications before they reach you.

Don't approve money moves under pressure

Text message scammers will attempt to create a sense of urgency, insisting you take immediate action. They may send you an urgent message, warning you to call or click on a link due to alleged suspicious activity. Refrain from making any decisions under pressure.

Talk to someone you trust

Tell someone - a friend, a family member, a neighbor - about the text. Talking about it could help you realize it's a scam. 

We're here to help

Beat rising text scams by staying informed. Activate account alerts through Online Banking and we encourage you to contact us to report suspicious activity. We are always here to help!