Member Security

Member Security

Bank with peace of mind knowing you’re protected.

Your safety is our top priority. USC Credit Union employs advanced technology and processes to safeguard your personal and financial information. Our robust security protocols are more than just measures; they are our pledge to protect you across all the ways you bank with us.

Cutting-Edge Encryption

Your privacy is non-negotiable. USC Credit Union employs the latest encryption technologies to shield your financial transactions and personal information. Our robust encryption ensures that all data transmitted between you and our systems remains impenetrable to prying eyes.

Strict Access Controls

We maintain stringent access controls within our organization, allowing only authorized personnel to access your sensitive data. This minimizes the risk of unauthorized access and data breaches, providing an additional layer of protection for you.

Proactive Monitoring

We employ 24/7 monitoring of our systems to detect any suspicious activities or anomalies. This proactive approach enables us to identify and respond to potential threats swiftly, minimizing the risk of security breaches.

Multi-Factor Authentication

To enhance your online security, USC Credit Union utilizes multi-factor authentication (MFA) for your digital accounts. With MFA, even if someone knows your password, they won’t be able to access your account without additional verification steps.

Regular Security Updates

Our commitment to your safety doesn’t stop at implementation; we continually update and improve our security protocols to stay ahead of emerging threats. This ongoing vigilance ensures your information remains secure at all times.

Education and Awareness

We believe in empowering our members. USC Credit Union offers educational resources and awareness programs to help you understand the best practices for online security and how to protect your information.  For more tips on how you can protect yourself, dive into our resources below.

Download Our Mobile App

Tap into smarter banking

Our mobile app employs multi-factor authentication and brings the convenience of a branch or ATM right to your fingertips. Plus, it allows you to enable account alerts anytime, anywhere.

Set Up Alerts

Get notified on the go

Monitor your accounts, balances, and loan payments by setting up email and push notifications. You can easily manage these alerts in online or mobile banking.

Sign Up for eStatements

Go paperless

Prevent identity theft through mail fraud and save paper by signing up for eStatements! Make the switch through online and mobile banking.

Share Your Travel Plans

Take off with confidence

Inform us of your travel plans by using the Travel Notification feature in online or mobile banking. If your card becomes blocked while traveling, please give our Fraud Center a call at (888) 241-2440. If you’re traveling outside the US, call (909) 941-1034.

Report Lost/Stolen Cards

Keep your account safe

Contact us immediately at (877) 670-5860 to report the card(s) as missing so we can place a hold. Request a new one through email, phone, or by visiting one of our branches.

Report Unfamiliar Charges

Notify us of unauthorized transactions

If you notice an unauthorized transaction on your account, contact us or visit a USC Credit Union branch immediately so we can investigate.

Great staff. Fast service. Available ATMs. USC Credit Union is quick to identify and notify you of cases of possible fraud.

-Kelly

Help Us Keep You Safe

Take advantage of our security resources to stay aware and informed. Suspect fraud or suspicious activity? Contact us immediately so we can take the appropriate steps to protect you.

  • Virtual Wallet

    Wave it and pay! Simplify your purchases with a secure digital version of your debit and credit cards on your mobile devices – and never fumble for plastic again.

  • Checking Accounts

    Free ATMs. Free Online Banking. USC Credit Union checking accounts give you perks and plenty of choices from our no-fee basic to interest-bearing accounts.

  • Auto Loans

    Why finance with us? Simple: We’re a credit union with no shareholder interests to cater to. The upshot: Bank-beating auto loan rates on cars, trucks, motorcycles, RVs, and more.